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HMRC Offices and Contact Information Across the UK

Where are HMRC Offices Located Across the UK?


Understanding where and how to contact HMRC (Her Majesty’s Revenue and Customs) is crucial for addressing tax-related queries efficiently and effectively.

This guide provides an exhaustive list of HMRC office locations, key telephone numbers, and postal addresses across the United Kingdom.

Whether you are a company director, a sole trader, or an individual taxpayer, this information will aid in navigating your interactions with HMRC.

Comprehensive Directory of HMRC Offices in the UK

Although we are not HMRC, we aim to steer you in the right direction with our detailed directory of HMRC offices and essential contact information.

If you are dealing with company tax arrears, personal tax concerns, or need general tax advice, the following sections will assist you.

Essential HMRC Telephone Numbers

  • National Insurance Queries: 0300 200 3500
  • General Tax Payment Advice: 0300 200 3500
  • Field Officer Identity Verification: 0300 200 3862
  • Income Tax Issues: 0300 200 3300
  • International Debt (MARD): 0300 053 8932
  • VAT Inquiries: 0300 200 3700
  • Self-Assessment & PAYE for Individuals: 0300 200 3311
  • Debt Management: 0300 200 3887
  • Tax Credits: 0345 300 3900
  • Tax Avoidance Schemes: 0300 123 8993
  • Corporation Tax: 0300 200 3410

HMRC Postal Addresses

If you need to send documents or communicate via mail, refer to the following addresses:

  • PAYE and Self-Assessment Complaints: HM Revenue and Customs, BX9 1AB
  • VAT Correspondence: VAT Written Enquiries Team, HM Revenue and Customs, Alexander House, 21 Victoria Avenue, Southend-On-Sea, SS99 1BD
  • Corporation Tax Services: HM Revenue and Customs, BX9 1AX
  • National Insurance Contributions: National Insurance Contributions and Employers Office, HM Revenue and Customs, BX9 1AN
  • NIC and Employer Complaints: HM Revenue and Customs, BX9 1A
  • Other Taxes (PAYE, Self-Assessment, Capital Gains, Inheritance Tax): HM Revenue and Customs, BX9 1AS

Other addresses can be found here.

HMRC's Enforcement Actions for Missed or Late Payments

It’s imperative to address tax liabilities promptly to avoid enforcement actions by HMRC. Here is what you can expect if payments are missed:

  • Warning Letters: Initially, you will receive a warning, detailing the amount owed and a brief period (typically seven days) to settle the debt.
  • Penalties and Surcharges: Failure to meet deadlines without a valid reason (such as severe illness or bereavement) might incur penalties.
  • Interest Charges: HMRC applies a daily interest rate of 3% on unpaid taxes, considering it an interest-free credit until paid.
  • Enforcement Notice: An enforcement notice grants 14 days to clear the outstanding debt. Failure at this stage limits the possibility of a Time to Pay arrangement.
  • Seizure of Assets: If unresolved, HMRC officials may seize assets documented in a Controlled Goods Agreement.
  • Statutory Demands and Winding-Up Petitions: If the debt exceeds £750, HMRC may issue a statutory demand, leading to a winding-up petition if not addressed within 21 days.
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How We Can Help

Business Helpline, with over 30 years of experience, provides free confidential advice on various HMRC-related issues.

Our expertise in navigating HMRC’s systems and procedures can offer substantial support during enforcement actions.

For immediate assistance, contact us for a free same-day consultation with our licensed insolvency practitioners operating from all over the UK.


Efficiently managing your interactions with HMRC is key to maintaining financial stability and legal compliance.

By using the contacts and addresses provided, you can ensure that your tax matters are handled promptly and correctly.

Remember, early communication with HMRC can mitigate many potential issues related to tax obligations.

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    Andy Slinger

    Andy is Head of Marketing for Business Helpline with a wealth of experience Marketing in the financial sector. He has a passion for helping business owners struggling with debts.

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