County Court Business Centre (CCBC) – What You Need to Know

Please Note: The County Court Business Centre (CCBC) has been replaced by the Civil National Business Centre (CNBC). This change affects how cases are handled and processed. If you need updated information about the CNBC, please refer to our dedicated Civil National Business Centre page.

County Court Business Centre

What was the Northampton County Court Business Centre?

The Northampton County Court Business Centre (CCBC) served as the central administrative point for County Courts across England and Wales.

It managed a range of civil enforcement matters, including the issuance of County Court Judgments (CCJs), debt collection orders, and possession claims.

Why did the County Court Business Centre contact me?

If you were contacted by the County Court Business Centre, it was likely due to an outstanding debt.

The CCBC often acted on behalf of creditors to enforce debt repayments through court orders.

If you have received a call or letter from the CCBC, it is essential to understand your rights and obligations.

Transition to the Civil National Business Centre

As of 15th August, the CCBC has been replaced by the Civil National Business Centre (CNBC).

This new center now handles all the functions previously managed by the CCBC.

If you are dealing with an issue that was originally handled by the CCBC, your case will now be managed by the CNBC.

Is County Court Business Centre a legitimate debt collector?

Yes, the County Court Business Centre was a legitimate entity that operated within the legal framework to enforce court orders.

While it no longer functions under this name, the enforcement of debts through court orders continues under the CNBC.

It’s important not to ignore any communications from these agencies, as they can escalate to further legal action if unaddressed.

Actions the County Court Business Centre Could Have Taken

While the CCBC was operational, it had the authority to take several actions to enforce debt repayment, including:

  • Issuing County Court Judgments (CCJs)
  • Enforcing debt collection orders
  • Managing possession claims for property
  • Coordinating enforcement actions through bailiffs or enforcement agents

If you have unresolved issues with the CCBC, these will now be handled by the CNBC. It’s crucial to stay informed about your case and understand what actions might be taken.

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What to Do If You’ve Been Contacted by the CCBC

If you were contacted by the County Court Business Centre before its transition, here are the steps you should take:

  1. Verify the Debt: Ensure that the debt in question is yours. You can do this by checking with a credit agency or requesting a “prove the debt” letter from the creditor.
  2. Understand Your Rights: Even if you owe a debt, there are specific rules that debt collectors must follow. Familiarise yourself with your rights to avoid any potential harassment.
  3. Seek Advice: If you are unsure how to proceed or need support in managing your debt, consider reaching out to our team for free, confidential advice.

Common Questions About the County Court Business Centre

  1. Can debt collectors visit my home? While the CCBC itself did not send collectors to homes, they could coordinate with enforcement agents (bailiffs) if a court order was issued. Always check the legitimacy of any visits and know your rights regarding entry into your home.
  2. What should I do if I can’t afford to pay? If you find yourself unable to pay the debt, do not ignore the situation. Contact us for assistance with debt management options tailored to your circumstances.
  3. How can I make a complaint? If you believe the CCBC (or now the CNBC) has not treated you fairly, you can make a formal complaint. If unsatisfied with the resolution, you can escalate your complaint to the Financial Ombudsman Service or the Credit Services Association.

Need Help with a Debt or Court Order?

Navigating debts and court orders can be stressful and confusing.

Whether your case was with the CCBC or has now moved to the CNBC, we’re here to help.

Contact us today for a free consultation and explore your options with our expert advisors.

Speak to one of our expert advisors

Our Reviews

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4.7
Based on 61 reviews
sabrina brown profile picture
sabrina brown
4 months ago
I spoke with Yuriy and he was fantastic. Really smashing guy who helps you methodically work through the challenges and provides options. After one call I have a clear action plan and way forward which is a weight lifted off my shoulders on the best next steps to take. Thank you Yuriy real appreciate you😊😊😊😊
sabrina brown profile picture
sabrina brown
4 months ago
I spoke with Yuriy and he was fantastic. Really smashing guy who helps you methodically work through the challenges and provides options. After one call I have a clear action plan and way forward which is a weight lifted off my shoulders on the best next steps to take. Thank you Yuriy real appreciate you😊😊😊😊
Gary profile picture
Gary
6 months ago
Yuriy rang back and absolute brilliant advice
Would reccomend to all who need a bit of advice,,,,plus it was free and sent over documentation link to resolve our issue
10 outa 10
Gary profile picture
Gary
6 months ago
Yuriy rang back and absolute brilliant advice
Would reccomend to all who need a bit of advice,,,,plus it was free and sent over documentation link to resolve our issue
10 outa 10
Sufyan Assad profile picture
Sufyan Assad
6 months ago
Great service. Great advice. Would definitely use again if needs be.
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Sufyan Assad
6 months ago
Great service. Great advice. Would definitely use again if needs be.
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fakhar rashid
7 months ago
Very helpful and quick response appreciated
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fakhar rashid
7 months ago
Very helpful and quick response appreciated
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Milena D88
8 months ago
I had an excellent experience with this business helpline. The advisor, Yuriy who I spoke to was fantastic — professional, patient, and genuinely committed to helping. He took the time to understand my situation and provided clear, practical guidance that made a real difference. I’m very grateful for the support I received. Highly reccomend!
Milena D88 profile picture
Milena D88
8 months ago
I had an excellent experience with this business helpline. The advisor, Yuriy who I spoke to was fantastic — professional, patient, and genuinely committed to helping. He took the time to understand my situation and provided clear, practical guidance that made a real difference. I’m very grateful for the support I received. Highly reccomend!
satya singh profile picture
satya singh
8 months ago
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satya singh
8 months ago
Nick Smith profile picture
Nick Smith
8 months ago
Good advice, pleasant, helpful
Nick Smith profile picture
Nick Smith
8 months ago
Good advice, pleasant, helpful
Kay Kinman profile picture
Kay Kinman
8 months ago
Kay Kinman profile picture
Kay Kinman
8 months ago
Morven Gemmill profile picture
Morven Gemmill
8 months ago
I had a really helpful discussion with Azhar . He listened carefully and guided a discussion which really made the best financial sense for me . Azhar was utterly professional and sincere and his advice meant I would not need to get further support. Azhar is honest and caring , I would highly recommend this company .
Morven Gemmill profile picture
Morven Gemmill
8 months ago
I had a really helpful discussion with Azhar . He listened carefully and guided a discussion which really made the best financial sense for me . Azhar was utterly professional and sincere and his advice meant I would not need to get further support. Azhar is honest and caring , I would highly recommend this company .
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Glen King
10 months ago
Thank you for the outstanding Support and Advice. The advisor I spoke to was very friendly, professional, and helpful. They provided clear instructions and useful links that resolved all of my queries. I also appreciated how easy it was to set up a call appointment, the whole process was smooth and efficient. I would highly recommend Business Helpline to any business owner.
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Glen King
10 months ago
Thank you for the outstanding Support and Advice. The advisor I spoke to was very friendly, professional, and helpful. They provided clear instructions and useful links that resolved all of my queries. I also appreciated how easy it was to set up a call appointment, the whole process was smooth and efficient. I would highly recommend Business Helpline to any business owner.
Sue Richardson profile picture
Sue Richardson
12 months ago
Excellent service, very professional and courteous. I would not hesitate to recommend.
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Sue Richardson
12 months ago
Excellent service, very professional and courteous. I would not hesitate to recommend.
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sophia wang
12 months ago
Thank you so much for the support
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sophia wang
12 months ago
Thank you so much for the support
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Neil Boorman
12 months ago
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Neil Boorman
12 months ago
owen Blake profile picture
owen Blake
12 months ago
The person I spoke to was helpful and honest about what they knew and also gave me helpful links in order to get other questions answered
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owen Blake
12 months ago
The person I spoke to was helpful and honest about what they knew and also gave me helpful links in order to get other questions answered
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Anish Thapa
1 year ago
Fantastic service. Well advised and was very helpful. Thank you
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Anish Thapa
1 year ago
Fantastic service. Well advised and was very helpful. Thank you
Dawn Campion profile picture
Dawn Campion
1 year ago
Would highly recommend this company, Chris has provided us with exceptional service during a very challenging time
Dawn Campion profile picture
Dawn Campion
1 year ago
Would highly recommend this company, Chris has provided us with exceptional service during a very challenging time
Tim Bird profile picture
Tim Bird
1 year ago
Thank you Business Helpline. Your team has been most reassuring to work with. At this time where I had to take the emotionally charged and difficult step of acknowledging my business couldn't continue, you were there to guide the process.
I have greatly appreciated your calm, straightforward support. My allocated Insolvency Administrator has been a reassuringly human part of a process that would otherwise have been very confusing and even more distressing than it already felt having to lose the company. Few of us study insolvency law in any depth since we rightly focus on the notion that our endeavours will be successful. Yet, when life's twists and challenges become unsurmountable, being able to turn to consummate professionals like Business Helpline for support has been of the greatest value. In times of need, these are people to trust. Thank you.
Tim Bird profile picture
Tim Bird
1 year ago
Thank you Business Helpline. Your team has been most reassuring to work with. At this time where I had to take the emotionally charged and difficult step of acknowledging my business couldn't continue, you were there to guide the process.
I have greatly appreciated your calm, straightforward support. My allocated Insolvency Administrator has been a reassuringly human part of a process that would otherwise have been very confusing and even more distressing than it already felt having to lose the company. Few of us study insolvency law in any depth since we rightly focus on the notion that our endeavours will be successful. Yet, when life's twists and challenges become unsurmountable, being able to turn to consummate professionals like Business Helpline for support has been of the greatest value. In times of need, these are people to trust. Thank you.
David profile picture
David
1 year ago
Excellent and quick advise provided by Business Helpline. Thank you.
David profile picture
David
1 year ago
Excellent and quick advise provided by Business Helpline. Thank you.
Renika Binning profile picture
Renika Binning
1 year ago
They were very prompt in calling me back. My adviser was very knowledgeable. He answered all of my questions and made sure I understood what I needed to do. He was very friendly and polite.
Renika Binning profile picture
Renika Binning
1 year ago
They were very prompt in calling me back. My adviser was very knowledgeable. He answered all of my questions and made sure I understood what I needed to do. He was very friendly and polite.
nyagwa profile picture
nyagwa
1 year ago
Very helpful, questions well addressed, provided with useful links. Pleasant & polite staff
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nyagwa
1 year ago
Very helpful, questions well addressed, provided with useful links. Pleasant & polite staff
Excellent, advised me on what to do and sent me links to the correct form. Very polite and patient
Excellent, advised me on what to do and sent me links to the correct form. Very polite and patient
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Bboy JMC Gamer
1 year ago
Very helpful and straight to the point, and definitely helped me solve my issue.
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Bboy JMC Gamer
1 year ago
Very helpful and straight to the point, and definitely helped me solve my issue.
Dr Dasan profile picture
Dr Dasan
1 year ago
Very helpful for when you are lost in a complex business environment.
Dr Dasan profile picture
Dr Dasan
1 year ago
Very helpful for when you are lost in a complex business environment.
Brian Ahern profile picture
Brian Ahern
1 year ago
It was refreshing to receive very prompt call backs from Business Helpline. Also, the customer service agent I spoke to was courteous and understanding, and the advice I received was helpful and on-point. I'd highly recommend Business Helpline to anyone in meed of advice/help dealing with their debts.
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Brian Ahern
1 year ago
It was refreshing to receive very prompt call backs from Business Helpline. Also, the customer service agent I spoke to was courteous and understanding, and the advice I received was helpful and on-point. I'd highly recommend Business Helpline to anyone in meed of advice/help dealing with their debts.
natalie garnett profile picture
natalie garnett
1 year ago
natalie garnett profile picture
natalie garnett
1 year ago
Mike EGS profile picture
Mike EGS
2 years ago
I would like to thank the Business Helpline team for all their help in such a difficult situation to navigate.
It would not have been possible without Steven and Stan guiding me through the whole process. Absolutely brilliant guys to have on your side if the need be.
I throughly recommend them to anyone. Five star treatment all the way through.
Mike EGS profile picture
Mike EGS
2 years ago
I would like to thank the Business Helpline team for all their help in such a difficult situation to navigate.
It would not have been possible without Steven and Stan guiding me through the whole process. Absolutely brilliant guys to have on your side if the need be.
I throughly recommend them to anyone. Five star treatment all the way through.
monta profile picture
monta
2 years ago
Absolutely amazing, professional approach. Explained me properly whats the best option in my circumstances. Very happy
monta profile picture
monta
2 years ago
Absolutely amazing, professional approach. Explained me properly whats the best option in my circumstances. Very happy
Alex Hill profile picture
Alex Hill
2 years ago
Helpful, timely advice. Much appreciated.
Alex Hill profile picture
Alex Hill
2 years ago
Helpful, timely advice. Much appreciated.
Philip Miller profile picture
Philip Miller
2 years ago
Needed some advice on what steps to take regarding potentially closing a business, booked a call, Stan called on time and provided the information I needed and sent relevant links etc, great service, thanks
Philip Miller profile picture
Philip Miller
2 years ago
Needed some advice on what steps to take regarding potentially closing a business, booked a call, Stan called on time and provided the information I needed and sent relevant links etc, great service, thanks
Modern Focus profile picture
Modern Focus
2 years ago
Had some issues regarding a vat bill I’ve received. Haven’t had much luck with accountants so tried these for advice. Quick call and all sorted. Will use again if needed and would recommend.
Modern Focus profile picture
Modern Focus
2 years ago
Had some issues regarding a vat bill I’ve received. Haven’t had much luck with accountants so tried these for advice. Quick call and all sorted. Will use again if needed and would recommend.
Brian Linehan profile picture
Brian Linehan
2 years ago
I spoke about a recent situation we have found ourselves in, and Stan Sklarr was very supportive and gave positive advice and recommendations to follow.
Brian Linehan profile picture
Brian Linehan
2 years ago
I spoke about a recent situation we have found ourselves in, and Stan Sklarr was very supportive and gave positive advice and recommendations to follow.
Dani Ellis profile picture
Dani Ellis
2 years ago
Dani Ellis profile picture
Dani Ellis
2 years ago
Steve Minks profile picture
Steve Minks
2 years ago
I highly recommend Business Helpline to all businesses and they have saved me many hours of my time, by offering me solutions almost instantly. Problem was resolved within a day of receiving their support and directions.

Highly recommended service, thank you Chris!
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Steve Minks
2 years ago
I highly recommend Business Helpline to all businesses and they have saved me many hours of my time, by offering me solutions almost instantly. Problem was resolved within a day of receiving their support and directions.

Highly recommended service, thank you Chris!
Paul Swith profile picture
Paul Swith
2 years ago
Paul Swith profile picture
Paul Swith
2 years ago
Stan Sklar was extremely helpful and explained everything very well. He helped me win my case! A credit to your company
Stan Sklar was extremely helpful and explained everything very well. He helped me win my case! A credit to your company
Jake Luxton profile picture
Jake Luxton
2 years ago
Stan was a careful listener. He gave me some excellent advice. Good to talk to someone with empathy
Jake Luxton profile picture
Jake Luxton
2 years ago
Stan was a careful listener. He gave me some excellent advice. Good to talk to someone with empathy
Jonathan Rouse profile picture
Jonathan Rouse
2 years ago
Worked with Stan to answer a few questions. All were answered in full firstly through WhatsApp and then on the phone. Great to have a place to go to get some advice. Brilliant. Thanks Stan
Jonathan Rouse profile picture
Jonathan Rouse
2 years ago
Worked with Stan to answer a few questions. All were answered in full firstly through WhatsApp and then on the phone. Great to have a place to go to get some advice. Brilliant. Thanks Stan
Frank Simpson profile picture
Frank Simpson
2 years ago
Very helpful
Frank Simpson profile picture
Frank Simpson
2 years ago
Very helpful
Len OMalley profile picture
Len OMalley
2 years ago
I've found the discussions and advice given to me vetlry helpful and more importantly reassuring in a difficult position I unfortunately find myself. Thank you 😊
Len OMalley profile picture
Len OMalley
2 years ago
I've found the discussions and advice given to me vetlry helpful and more importantly reassuring in a difficult position I unfortunately find myself. Thank you 😊
Hyeju Park profile picture
Hyeju Park
2 years ago
Hyeju Park profile picture
Hyeju Park
2 years ago
Dimitris Trangos profile picture
Dimitris Trangos
2 years ago
It was very helpful and timely service!
Dimitris Trangos profile picture
Dimitris Trangos
2 years ago
It was very helpful and timely service!
Si Hase profile picture
Si Hase
2 years ago
Business Helpline gave me fantastic advice when I needed it the most. They saved my business!
Si Hase profile picture
Si Hase
2 years ago
Business Helpline gave me fantastic advice when I needed it the most. They saved my business!
Reliant Moves profile picture
Reliant Moves
2 years ago
From the first contact that I had with Business Helpline, specifically Azher, he spoke with me at length and without any pressure at all. The advice he gave me and the options he presented were really useful.
I strongly recommend Business Helpline and it is my intention to stay in contact with them, as my own business journey continues.
Reliant Moves profile picture
Reliant Moves
2 years ago
From the first contact that I had with Business Helpline, specifically Azher, he spoke with me at length and without any pressure at all. The advice he gave me and the options he presented were really useful.
I strongly recommend Business Helpline and it is my intention to stay in contact with them, as my own business journey continues.
Norvin Mendoza profile picture
Norvin Mendoza
5 years ago
I had a problem with my burger business. We could not keep our debt under control. Adam spoke to me and worked out a plan for us. Very nice man ultimately. Knows his stuff!
Norvin Mendoza profile picture
Norvin Mendoza
5 years ago
I had a problem with my burger business. We could not keep our debt under control. Adam spoke to me and worked out a plan for us. Very nice man ultimately. Knows his stuff!

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I was very impressed by the prompt telephone response following my initial enquiry. I found Azhar to be extremely helpful, professional, and courteous throughout our conversation. He listened attentively, provided clear information, and offered reassurance, leaving me feeling confident and supported. Thank you.
I spoke with Yuriy and he was fantastic. Really smashing guy who helps you methodically work through the challenges and provides options. After one call I have a clear action plan and way forward which is a weight lifted off my shoulders on the best next steps to take. Thank you Yuriy real appreciate you😊😊😊😊
Yuriy rang back and absolute brilliant advice Would reccomend to all who need a bit of advice,,,,plus it was free and sent over documentation link to resolve our issue 10 outa 10
Great service. Great advice. Would definitely use again if needs be.
Very helpful and quick response appreciated
I had an excellent experience with this business helpline. The advisor, Yuriy who I spoke to was fantastic — professional, patient, and genuinely committed to helping. He took the time to understand my situation and provided clear, practical guidance that made a real difference. I’m very grateful for the support I received. Highly reccomend!
Good advice, pleasant, helpful
Really great advice and very straightforward. Recommended this service.
I had a really helpful discussion with Azhar . He listened carefully and guided a discussion which really made the best financial sense for me . Azhar was utterly professional and sincere and his advice meant I would not need to get further support. Azhar is honest and caring , I would highly recommend this company .
Fantastic people to speak to, really know their stuff. Felt relieved after speaking with them, cannot recommend them enough and I will definitely be back if I need.